Monitoring Services

Is your IT staff constantly busy with end-user requests? Is the IT staff always in a reactive state when it comes to your network? Is there not enough time to proactive monitor your network?

If you answered yes to any of these questions, DSD Managed Monitoring Services is right service for you. In today’s fast paced IT world, IT has become a management distraction rather than a business enabler. DSD assists local IT staff by proactively monitoring the designated business assets and alerting your staff as performance indicators predict a possible failure with your servers. DSD monitors hundreds of settings and events on your servers to ensure that even the slightest change that impact the performance of a server can be detected. On Microsoft Exchange alone we monitor over 300 events.

DSD’s operations center constantly monitors your critical network components for problems and will contact your IT staff when a problem arises. DSD documents all alerts in our ticket tracking system to ensure that events are responded to and tracked accordingly.

Additionally, with DSD Managed Monitoring you also receive a set amount of support hours a month that you can use to assist you with your IT needs.

You get all of our Managed Monitoring benefits for one low monthly price. Call DSD today for a quote!

Couple DSD Managed Monitoring Services with our Managed Security Services offering to provide an additional layer of defense which will help keep your servers safe from compromise.